FAQs

Are these products real or just a joke?

Climate catastrophe is no laughing matter… even if these products are. That’s why the majority of the products listed on our website are very real and very available for you to buy. But there are a few others created as satire and for entertainment.

How long until I get my items?

Items may take up to two weeks to ship, however delays may occur.  We will provide you with shipping confirmation and tracking as soon as it's available. We are a very small team and we appreciate your patience.

What’s your return policy?

All sales are final, we do not offer refunds or exchanges so please double check your size and address.  If an item arrives defective, please take photos and and let us know within 7 days of delivery at contact@betterclimatestore.com and we will do our best to send a replacement, however we cannot guarantee due to limited quantities of our items.  See our full Terms of Service for more.

Where are the products made?

Our products are made as locally to our operations in California as possible, with vendors and companies vetted to reduce the most emissions and waste possible.

What does becoming a member mean?

When you sign-up to become a member, you are signing up for ongoing discounts on products, announcements about upcoming product drops and exclusive rewards.